FREQUENTLY ASKED QUESTIONS & ANSWERS
Which RVs can be rented from McRent?
Which RVs can be rented from McRent?
We rent campers from the Erwin Hymer Group manufacturer brands. Mainly Dethleffs and Sunlight mobile homes are offered but also Globecar, Mercedes Marco Polo and VW California. All McRent RVs are no more than 2 years old.
We rent campers from the Erwin Hymer Group manufacturer brands. Mainly Dethleffs and Sunlight mobile homes are offered but also Globecar, Mercedes Marco Polo and VW California. All McRent RVs are no more than 2 years old.
How shortly beforehand can I book a camper?
How shortly beforehand can I book a camper?
Motorhomes can be booked up to 14 days before the start of the rental period. Bookings with a shorter lead time are only possible in consultation with the respective station.
Motorhomes can be booked up to 14 days before the start of the rental period. Bookings with a shorter lead time are only possible in consultation with the respective station.
What age regulations apply to renting a motorhome?
What age regulations apply to renting a motorhome?
The renter must be in possession of a valid identity card / passport and driver's license.
For the groups Urban, Compact, Family and Comfort, the minimum age of the renter is 21 years; the minimum age for the Premium group is 25 years.
Please note that the minimum age may differ when you are abroad.
The renter must be in possession of a valid identity card / passport and driver's license.
For the groups Urban, Compact, Family and Comfort, the minimum age of the renter is 21 years; the minimum age for the Premium group is 25 years.
Please note that the minimum age may differ when you are abroad.
Which regulations apply to additional drivers?
Which regulations apply to additional drivers?
Each additional driver can be registered in the station when the vehicle is handed over. This is free of charge with the exception of the stations in Great Britain. The same rules apply to both, the additional driver and the renter. The renter assumes liability for the additional driver.
Each additional driver can be registered in the station when the vehicle is handed over. This is free of charge with the exception of the stations in Great Britain. The same rules apply to both, the additional driver and the renter. The renter assumes liability for the additional driver.
What are the driver's license regulations for renting a motorhome?
What are the driver's license regulations for renting a motorhome?
The driver's license of class III or class B must have been in possession of the driver for at least one year for the vehicle groups Urban, Compact, Family and Comfort.
Please note that vehicles in the premium group have a total weight of more than 3.5 t. It is necessary to have a class III or class C / C1 driving license for at least 3 years.
The driver's license of class III or class B must have been in possession of the driver for at least one year for the vehicle groups Urban, Compact, Family and Comfort.
Please note that vehicles in the premium group have a total weight of more than 3.5 t. It is necessary to have a class III or class C / C1 driving license for at least 3 years.
Where do I book the motorhome?
Where do I book the motorhome?
You can book McRent vehicles in different ways:
- On site at over 100 McRent stations in Europe, Japan and New Zealand
- Via the free booking center: 0800/062 7368 or +49 (0) 7562 91389 150 or by email: reservation@mcrent.eu with a direct contact person
- Via the booking portal 24/7 at www.mcrent.eu
You can book McRent vehicles in different ways:
- On site at over 100 McRent stations in Europe, Japan and New Zealand
- Via the free booking center: 0800/062 7368 or +49 (0) 7562 91389 150 or by email: reservation@mcrent.eu with a direct contact person
- Via the booking portal 24/7 at www.mcrent.eu
Cleaning of the motorhomes?
Cleaning of the motorhomes?
Cleaned from the inside and outside, the motorhomes will be handed over to you. You have to return them clean inside. External cleaning is included in the price. If the interior cleaning, the emptying of the waste water tank and / or the cassette emptying of the toilet is to be carried outpartially or completely by the landlord upon return, cleaning fees will be charged by the landlord. Please note that any costs incurred will be paid directly on site.
Cleaned from the inside and outside, the motorhomes will be handed over to you. You have to return them clean inside. External cleaning is included in the price. If the interior cleaning, the emptying of the waste water tank and / or the cassette emptying of the toilet is to be carried outpartially or completely by the landlord upon return, cleaning fees will be charged by the landlord. Please note that any costs incurred will be paid directly on site.
What do I have to bring and what do I have to take into account when I take over the camper?
What do I have to bring and what do I have to take into account when I take over the camper?
When teh camper is handed over to you, please bring the following documents (original documents) with you:
- Identity card or passport of the renter and the additional drivers
- Driver's license of the renter and the additional drivers
- Credit card (MasterCard or Visa) of the driver with sufficient coverage for the deposit (credit card must befrom the main driver/renter)
Please understand that we can only hand over motorhomes if all conditions are met.
When picking up the camper, it takes around an hour for the briefing and formalities. Have your ward give you an exact time for the handover. Do not plan long journeys for this day. Take your time with the takeover. Convince yourself with our staff that your vehicle is fully equipped and that any signs of use are noted on the handover report.
When teh camper is handed over to you, please bring the following documents (original documents) with you:
- Identity card or passport of the renter and the additional drivers
- Driver's license of the renter and the additional drivers
- Credit card (MasterCard or Visa) of the driver with sufficient coverage for the deposit (credit card must befrom the main driver/renter)
Please understand that we can only hand over motorhomes if all conditions are met.
When picking up the camper, it takes around an hour for the briefing and formalities. Have your ward give you an exact time for the handover. Do not plan long journeys for this day. Take your time with the takeover. Convince yourself with our staff that your vehicle is fully equipped and that any signs of use are noted on the handover report.
Is there a minimum rental period for renting a camper?
Is there a minimum rental period for renting a camper?
Depending on the season, our minimum rental period is between 5 and 10 days. Shorter rentals are only possible after consultation with the rental station.
Depending on the season, our minimum rental period is between 5 and 10 days. Shorter rentals are only possible after consultation with the rental station.
Are caravans also rented out?
Are caravans also rented out?
No, only mobile homes / motorhomes are rented. These are self-propelled units.
No, only mobile homes / motorhomes are rented. These are self-propelled units.
What happens if there is a seasonal overlap?
What happens if there is a seasonal overlap?
McRent's prices are calculated exactly on the day according to the respective season. Handover and return days are counted as one day.
McRent's prices are calculated exactly on the day according to the respective season. Handover and return days are counted as one day.
Rent from private individuals?
Rent from private individuals?
Anyone who rents out their motorhome for a fee is acting commercially. Therefore, strictly speaking, there is no such thing as "private camper rental".
When renting mobile homes, it is important to make an entry in the vehicle documents. A license as a "self-drive rental vehicle" must be expressly noted here, otherwise you as the renter will NOT enjoy any insurance coverage in the event of damage!
Anyone who rents out their motorhome for a fee is acting commercially. Therefore, strictly speaking, there is no such thing as "private camper rental".
When renting mobile homes, it is important to make an entry in the vehicle documents. A license as a "self-drive rental vehicle" must be expressly noted here, otherwise you as the renter will NOT enjoy any insurance coverage in the event of damage!
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